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Commercialisation · MCAZ

Filing management

We carry your application through MCAZ, from the first quote to the registration certificate, so you never deal with MCAZ directly.

Which regulator are we filing with?
Most files die on procedure, not science.
  • A payment that doesn’t match the quote exactly is sent back. Bank charges on transfers are the usual cause.
  • A missing sample or a missed deadline stops the file.
  • MCAZ allows one paid resubmission at screening, no deadline extensions, and at most two review cycles.

What we do at each step

StepWhat MCAZ requiresWhat Karthasis does
1QuoteQuote requested in the ZIMDIS portal with quote, applicant, principal and product details.Fills it in, gets the verified quote and invoices the manufacturer.
2PayPayment must match the quote exactly; underpaid files are sent back.Pays MCAZ locally from the client’s funds, so bank charges on transfers can’t cause a shortfall: the most common foreign-applicant error.
3SubmitFull dossier (Modules 1–5) with proof of payment.Uploads the final, gap-checked dossier.
4SamplesDelivered to MCAZ’s samples office in Harare with the sample submission form.Receives the courier, clears customs, hand-delivers the samples and keeps the receipt.
5ScreeningOne paid resubmission allowed; a second failure is refused without assessment.Handles the warning letter and resubmission if it comes to that.
6QueriesNo deadline extensions, and at most two review cycles.Tracks every deadline. Your team drafts each answer, the reviewer checks it closes the query, and Karthasis submits it on time.
7DecisionCertificate or refusal letter.Sends the certificate and sets up the yearly compliance calendar.

Why a reviewer reads every query answer

Most of filing is admin, but query answers are technical, and MCAZ allows only two review cycles. A weak answer uses up one of those two chances. Our reviewer reads each answer before it goes in and confirms it closes the query.

What you see

Where your file isA status page showing each MCAZ step as it happens.
Every MCAZ letterForwarded to you within 24 hours of arriving.
A countdown on each deadlineEvery open query and deadline, with the days left.

Pricing

Our fee is quoted for your product and pathway. MCAZ’s own fees are paid from your funds at exactly the quoted amount. Nothing is filed or paid until you accept.

Confidential. Your dossier is stored privately and never shared.

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